Aug. 1, 2011: Customer Service Advisory: Shipping and Handling Charges

Effective Sept 1, 2011, we will be increasing our shipping charges/fees. This is due to ever increasing cost of fuel and other related costs in international door to door shipping/courier service. (Inasmuch as we wanted to keep the costs down, we are unable to do so).

Our delivery turnaround time is 3-5 days in most locations, and are serviced by any of the following companies (DHL, Fedex, TNT or UPS).

Tronix Exp Mini - USD40.00 per unit
Tronix Exp XT SE - USD65.00 per unit
Tronix Exp XT3 - USD80.00 per unit
Tronix Aux Batt Pack - USD90.00 per unit
Tronix SpeedFire - USD30.00 per unit
Tronix Explorer Bag - USD30.00 per unit

For Tronix Exp Mini, shipping and handling charge remains at USD40.

These rates only apply to the following destinations:
- US (includes Alaska and Hawaii, excl other territories)
- Canada & Mexico
- Europe (includes Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and UK)
- Asia/Pacific (includes ASEAN, China, Japan, South Korea, Taiwan, HongKong and Macau, India, Pakistan, Australia and New Zealand.

If your location/shipping destination is not included in the list, it has a different and a bit higher shipping and transportation charges.

For multiple unit orders or packages over 45 kilos (eg. 5 units of Exp XT SE), contact us for shipping and handling charges (rates will be based on prevailing fuel surcharges and foreign exchange rates).

In addition to door to door/express shipping service, we also offer freight forwarding via air and sea transport at a lower cost (albeit longer delivery turnaround time).

Thank you for your continued patronage.